Contemporary Adventures Kayaking & Exploration LLC
Phone (call) 1-715-519-2291
Phone (text) 1-218-353-1361
Email: bookings@contemporaryadventureskayaking.com
These booking terms explain how reservations, cancellations, weather decisions, participation requirements, and trip operations are handled for guided kayak trips with Contemporary Adventures Kayaking & Exploration LLC.
Booking and Payment
A reservation is confirmed only after full payment is successfully completed through checkout. After booking, the customer will receive an electronic confirmation with trip details and contact information.
Trip Confirmations
Electronic trip confirmations will include the legal business name, the booked trip, the booked date, the exact start time, and current contact information for the business.
Cancellation and Refund Policy
Cancellation requests are governed by the written timestamp of the customer’s request.
- 48 or more hours before departure: 100% refund
- 24 to 48 hours before departure: 50% refund
- Less than 24 hours before departure: non-refundable
- No-shows and late arrivals after departure time: non-refundable
Arrival Requirement
Tours depart on time. Customers are responsible for arriving at the designated launch location by the stated check-in or departure time.
Please arrive with enough time to check in, get fitted with equipment, and participate in the pre-trip briefing before departure.
Weather and Safety
Kayaking trips operate in an outdoor Lake Superior environment where weather, water conditions, wind, waves, visibility, and guide judgment all matter.
Trips may operate in variable outdoor conditions when, in the judgment of the guide, conditions are safe and appropriate for the route and group. However, guided kayak tours launched from Meyers Beach or Little Sand Bay will not launch while those areas are under a National Weather Service small craft advisory or gale warning.
If conditions are unsafe or otherwise unsuitable, the company may delay, shorten, reroute, reschedule, or cancel the trip.
Route Changes and Alternate Plans
A named trip describes the intended experience, but route details and launch plans may change when safety, weather, water conditions, staffing, or operational requirements require an adjustment.
The company may adjust launch plans, route plans, guide presence, group size, departure timing, or trip format for safety or operational reasons.
Company-Initiated Cancellation
If the company cancels a trip for safety or operational reasons, the customer will receive either a full refund or a rescheduling option, subject to availability.
Participant Requirements
Participants must be able to understand basic instructions, sit upright in a kayak, and remove a spray skirt in the event of capsize.
For safety and operational reasons, the company may reroute, reschedule, or decline participation if a guest cannot safely meet essential participation requirements for the trip.
What to Bring and Wear
Customers should arrive prepared for changing outdoor conditions.
Recommended items include:
- clothing appropriate for weather and water conditions
- water
- sun protection
- footwear suitable for launch and shoreline conditions
- any personal items needed for comfort during an active outdoor trip
Avoid bringing unnecessary loose items. Customers are expected to pack out personal trash and personal items.
Guide Staffing and Operations
Guide staffing, group size, route structure, and launch plans vary depending on trip location, route objectives, conditions, staffing availability, and applicable operating requirements.
Certain trips may also be subject to additional site-specific, permit-based, or route-specific operating requirements.
SMS Communications
If you affirmatively opt in, you agree to receive text messages from Contemporary Adventures Kayaking & Exploration LLC related to booking inquiries, reservation confirmations, trip reminders, customer support, and operational updates such as weather-related timing changes or launch-location changes.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
Consent to receive text messages is not a condition of purchase.
Contact
Questions about reservations, trip timing, or cancellations may be directed to:
Contemporary Adventures Kayaking & Exploration LLC
phone(call) 1-715-519-2291
phone(text) 1-218-353-1361
bookings@contemporaryadventureskayaking.com